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Some of your questions may be answered here. IndianMagic recommends that you check this list prior to sending requests for information to IndianMagic. This list will be expanded as additional common questions arise.

  1. What is IndianMagic Mail?
  2. How is IndianMagic Mail different than e-mail?
  3. How can IndianMagic Mail be free?
  4. Why is IndianMagic Mail universally accessible?
  5. Can I use IndianMagic Mail anywhere?
  6. Can I use the existing Internet software on my computer?
  7. I already have an e-mail address, why would I use IndianMagic Mail?
  8. Can I check my corporate e-mail using IndianMagic Mail?
  9. Does IndianMagic Mail have an Address Book?
  10. Can I put URLs into my e-mail?
  11. Can everyone in my family have his or her own e-mail address?
  12. Is my e-mail private?
  13. Can I attach files to my e-mail messages?
  14. Can I receive attachments at my IndianMagic Mail address?
  15. Can I use IndianMagic Mail as a business address?
  16. What software do I need to use IndianMagic Mail?
  17. What if I have problems using IndianMagic Mail?
  18. I'm already an IndianMagic Mail member, but I forgot my password. What can I do?
  19. Does IndianMagic Mail sell its membership list?
  20. How much junk e-mail (aka "spam") will I receive?
  21. Does IndianMagic Mail host personal Web pages or business Web sites?
  22. Why does IndianMagic Mail ask for personal information?
  23. Do I have to have an Internet connection to use IndianMagic Mail?
  24. How much e-mail storage space do I get with IndianMagic Mail?

  1. What is IndianMagic Mail?

    IndianMagic Mail is the world's largest provider of free Web-based e-mail. IndianMagic Mail is based on the premise that e-mail access should be easy and possible from any computer connected to the World Wide Web. By adhering to the universal Hypertext Transfer Protocol (HTTP) standard, IndianMagic Mail eliminates the disparities that exist between different e-mail programs. Sending and receiving e-mail from IndianMagic Mail is as easy as going to the IndianMagic Mail Web site at http://mail.indian-magic.net , signing in, and sending an e-mail message. By using a Web browser as a universal e-mail program, IndianMagic Mail brings your personal information to you in a globally-retrievable form.

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  2. How is IndianMagic Mail different than e-mail?

    E-mail provided by Internet Service Providers (ISPs) requires the use of a properly configured e-mail program. To access e-mail provided by services such as CompuServe® or America Online®, a member needs proprietary CompuServe or AOL® software. These client/server e-mail systems are inherently limited and closed because they require the use of proprietary client software. E-mail access on these services is not universal, difficult while traveling, and virtually impossible from overseas.

    IndianMagic Mail is based on open Web-based technology. The Web browser, which is more universally available than any proprietary e-mail program, is used for e-mail sent from and received by IndianMagic Mail. Web-based IndianMagic Mail is accessible world wide, offers a cross-platform e-mail solution, and is cheaper and easier than using traditional e-mail programs. An additional advantage of IndianMagic Mail is that a member is not required to install any new software other than a Web browser.

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  3. How can IndianMagic Mail be free?

    IndianMagic Mail is free because it is advertiser supported. IndianMagic Mail will always be a free service.

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  4. Why is IndianMagic Mail universally accessible?

    IndianMagic Mail is a site on the World Wide Web. It is accessible via any Web browser (Microsoft® Internet Explorer; Netscape Navigator™, Opera, etc.) from anywhere around the globe, from any type of computer system, at any hour. Accessing your personal IndianMagic Mail is as simple as going to http://webmail.indian-magc.net  and typing your Sign-In Name and Password.

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  5. Can I use IndianMagic Mail anywhere?

    Absolutely. You can access IndianMagic Mail from any computer that has a local connection to the World Wide Web. The increased availability of Internet kiosks and public Internet connections in libraries, cafés, airports, and universities makes remote access to IndianMagic Mail easy.

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  6. Can I use the existing Internet software on my computer?

    Yes. IndianMagic Mail does not require any proprietary software. You need to have a Web browser installed on your computer and you need access to the Internet. You can have Internet access via an ISP or your company. We recommend using the newest version of Microsoft Internet Explorer or Netscape Navigator for best viewing results.

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  7. I already have an e-mail address, why would I use IndianMagic Mail?

    IndianMagic Mail is the one-stop e-mail solution. You can check your e-mail using your Web browser. Your e-mail is available anytime, anywhere. For example, if you attend college, you may have an e-mail address at school. Do you feel cut off if you can't check your e-mail when you're home on vacation? Use your IndianMagic Mail account!

    If you travel, IndianMagic Mail travels with you. Even if you are just separated from your computer, you can use any computer connected to the Internet to check your IndianMagic Mail.

    In addition, you can check up to four POP Mail accounts using your IndianMagic Mail account.

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  8. Can I check my corporate e-mail using IndianMagic Mail?

    Yes. If your corporate POP server resides outside of your company firewall, you can use IndianMagic Mail to access your POP Mail from any where in the world. Corporate employees also enjoy the privacy afforded by the IndianMagic Mail no-hands administration.

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  9. Does IndianMagic Mail have an Address Book?

    Yes. IndianMagic Mail has an easy to use method for adding e-mail addresses to your personal Address Book.

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  10. Can I put URLs into my e-mail?

    Yes. You can create a link to any valid Web page or e-mail address by typing the complete address (such as http://mail.indian-magic.net) in the text box on the Compose page. IndianMagic Mail automatically creates the link to this address. When the recipient receives your message, the address appears as a link that he/she can click to go directly to the Web site or to send a message.

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  11. Can everyone in my family have his or her own e-mail address?

    Yes. Each and every member of your family can go to the IndianMagic Mail Web site http://mail.indian-magic.net and create a personal account for himself or herself. In fact, IndianMagic Mail does not allow account sharing, so we encourage families to sign up for an account for each family member who will be using IndianMagic Mail.

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  12. Is my e-mail private?

    IndianMagic Mail realizes that e-mail is private correspondence between the sender and the recipient. It is IndianMagic Mail's policy to respect the privacy of its members. Therefore, IndianMagic Mail will not monitor, edit, or disclose the contents of a member's private communications unless required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on IndianMagic Mail; (2) protect and defend the rights or property of IndianMagic Mail; or (3) act under exigent circumstances to protect the personal safety of its members or the public.

    For more information, see our Privacy Statement.

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  13. Can I attach files to my e-mail messages?

    Yes. If your Web browser supports the attachment of files (such as Netscape Navigator 3.0 and later, Microsoft Internet Explorer 3.02 or later, etc.), you can send attachments using IndianMagic Mail.

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  14. Can I receive attachments at my IndianMagic Mail address?

    Yes. Attachments sent to your IndianMagic Mail account can be downloaded to your personal computer by clicking them. GIF and JPEG images and HTML files are automatically displayed in the browser window.

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  15. Can I use IndianMagic Mail as a business address?

    Yes. You may use your IndianMagic Mail address as your primary business address.

    Examples of Allowed Use:
    You are an individual who runs a business. You and your employees want to use IndianMagic Mail accounts rather than registering and administering your account through a paid ISP.

    You are a business person who travels. You have an account with your company (yourname@yourcompany.com). You use your IndianMagic Mail account to read and send solicited messages while you are travelling.

    IndianMagic Mail prohibits account sharing. Since IndianMagic Mail is accessible from everywhere in the world, each individual is able to sign up for his or her own personal account. You are encouraged to sign up for an account of your own, to which only you have access. Sharing an account compromises the privacy and security of your e-mail. Each IndianMagic Mail member must have his or her own e-mail account.

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  16. What software do I need to use IndianMagic Mail?

    IndianMagic Mail requires that you use a Web browser that supports graphics and nested tables, such as Microsoft Internet Explorer 3.0 or later or Netscape Navigator 3.0 or later. For a richer IndianMagic Mail experience, IndianMagic Mail recommends that you use a Web browser that also supports JavaScript™, cookies, and style sheets. Text-based browsers, such as Lynx, do not meet our requirements.

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  17. What if I have problems using IndianMagic Mail?

    No problem! IndianMagic Mail has a dedicated staff of Technical Support. Send an e-mail message to support@indian-magic.net and you would get a reply with detailed instructions.

    You can forward unsolicited, harassing, or threatening messages to abuse@indian-magic.net for immediate action. To receive a prompt response to your concerns, be sure to include a complete, unedited copy of the message, including the full message headers.

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  18. I'm already an IndianMagic Mail member, but I forgot my password. What can I do?

    You can use the Password Retrieval system on the Sign in page.

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  19. Does IndianMagic Mail sell its membership list?

    Absolutely not! IndianMagic Mail keeps all individual member information, including the e-mail addresses of its members, private. IndianMagic Mail does not maintain or sell any e-mail lists. Please refer to our  Privacy Statement for more information.

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  20. How much junk e-mail (aka "spam") will I receive?

    IndianMagic Mail does not condone or support the sending of junk e-mail (aka "spam") through our system. The IndianMagic Mail Terms of Services (TOS) strictly forbids sending unsolicited e-mail and we terminate all reported accounts that are in violation of the TOS. If you do receive unsolicited e-mail, report it to abuse@indian-magic.net . Remember to include a complete copy of the message, including the full message headers.

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  21. Does IndianMagic Mail host personal Web pages or business Web sites?

    No. IndianMagic Mail does not host Web pages or Web sites at this time.

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  22. Why does IndianMagic Mail ask for personal information?

    IndianMagic Mail needs you to complete your profile information to display appropriate, individualized advertising banners. This allows us to display advertisements that are more likely to be of interest to you. For example, if you're a college student, you may not want to see an advertisement for a luxury car; however, you may be interested in a Spring Break special.

    Also, if you ever forget your password, you will need to confirm your personal information with one of our Customer Service Representatives to regain access to your account.

    Your individual personal data is never disclosed to advertisers.

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  23. Do I have to have an Internet connection to use IndianMagic Mail?

    IndianMagic Mail is a site on the World Wide Web. You must have Internet access to use IndianMagic Mail. You cannot dial into IndianMagic Mail.

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  24. How much e-mail storage space do I get with IndianMagic Mail?

    IndianMagic Mail offers a generous 6MB of storage space. Keep your account below this limit, or IndianMagic Mail may need to remove some messages, and these cannot be recovered.

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